Aftersales Engineer

(m/f/d)

Location // Balingen

Working hours // Full-time (40 hours/week)

As an after-sales engineer – comparable to a service engineer, customer service engineer or technical after-sales specialist – you will be responsible for supporting our piston and diaphragm compressors throughout their entire life cycle at Mehrer. You will be the technical contact person for customers and service partners and will ensure that our systems can be operated reliably and economically worldwide.

Mehrer develops and manufactures industrial compressors for applications in industry and energy technology in Balingen. As an after-sales engineer, you will provide support for technical enquiries, coordinate service and spare parts issues, accompany retrofit and optimisation projects, and actively contribute your expertise to the further development of our products and services.

Your responsibilities as a Aftersales Engineer

In 1st and 2nd level support, you will assist customers and service teams with technical issues and contribute to a smooth after-sales process.
As an after-sales engineer, providing sound advice on the operation, maintenance and servicing of our gas compressors is part of your daily responsibilities.
You will process technical enquiries and service orders in a structured manner, reliably clarify issues and provide technical support for key account customers.
As a Customer Service Engineer, you will ensure high data quality when maintaining customer, machine and plant data in the ERP system and create parts lists and spare parts proposals.
By creating maintenance plans and service contracts and participating in retrofit and conversion projects, you will make a valuable contribution to the further development of our after-sales service offering.

Your profile

Your ability to confidently read technical drawings, parts lists and exploded views, as well as your strong technical understanding of machinery, distinguish you as an experienced after-sales engineer.
You are experienced in using the ERP system and maintain technical data in a precise and structured manner.
With very good written and spoken German and English skills, you communicate confidently and in a service-oriented manner with customers and internal interfaces.
A strong customer focus, ability to work in a team and work independently and with clear priorities – including a willingness to travel occasionally – round off your profile as an after-sales specialist.

We offer you

Look forward to varied tasks with responsibility and creative freedom
Benefit from individual training opportunities for professional and personal development
Organise your working day flexibly – with regular working hours and a good work-life balance
Work in a stable, owner-managed company with long-term prospects
Secure attractive remuneration and additional benefits – e.g. JobRad or company social benefits

Are you interested?
We look forward to receiving your application and getting to know you personally!

Do you have any questions about our vacancies or would you like to find out more about your career opportunities at Mehrer? Do not hesitate to contact our HR team. We are always happy to help!

Please send your detailed application with a covering letter, CV and references, stating your possible starting date and salary expectations, to our HR team.